Privacy Policy

Last Updated: August 30, 2026

Welcome to Soleful Mother (www.solefulmother.co.uk). We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you visit our website, subscribe to our newsletter, submit inquiries, or register for an account.

1. Who We Are (Data Controller)

  • Website: [https://www.solefulmother.co.uk](https://www.solefulmother.co.uk)
  • Brand Name: Soleful Mother
  • Contact Email: [melissa@solefulmother.co.uk]
  • Data Controller: Melissa

2. The Personal Data We Collect We may collect, use, and store the following types of personal information:

  • Identity & Contact Data: Your name and email address when you sign up for our newsletter, create a community/forum login account, or send an inquiry via our contact form.
  • Account Data: Username, encrypted password, and profile details created when registering for user-only areas or discussion forums.
  • Technical Data: IP address, browser type, device details, and standard web log data automatically collected when browsing our site.
  • Communications: Any messages, feedback, or inquiries you submit directly via forms or email.

3. How We Collect Your Data

  • Direct Interactions: When you fill in a form (e.g., MailerLite newsletter sign-up, WPForms contact box), register an account, or contact us directly.
  • Automated Technologies: As you navigate the site, cookies and standard server logs may collect technical data about your equipment and browsing patterns.

4. How We Use Your Data & Lawful Bases Under UK data protection law, we only process your information when we have a valid lawful basis:

  • Consent: To send you our email newsletter, whole-food recipes, and article updates via MailerLite. You can withdraw your consent at any time by clicking the “Unsubscribe” link in any email.
  • Contract / Service Delivery: To administer your forum or member account, manage user logins, and allow you to participate in community discussions.
  • Legitimate Interests: To protect our website from spam, fraud, and abuse using verification tools like Google reCAPTCHA, and to improve site performance.

5. Third-Party Services & Data Processors We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers who assist in operating our website:

  • Website Hosting: Melbek (secure UK web hosting infrastructure).
  • Email Marketing: MailerLite (manages our subscriber list, automated delivery, and opt-ins compliant with data regulations).
  • Spam Prevention & Security: Google reCAPTCHA (evaluates hardware and behavioral data to prevent automated spam bot submissions).
  • Website Platform: WordPress (processes user registration, login credentials, and form entries).

6. Cookies & Tracking Our website uses essential cookies necessary for site functionality (such as keeping you logged into your forum account) and basic performance cookies. You can set your browser to refuse all or some browser cookies, though certain parts of the site may become inaccessible.

7. Data Retention

  • Newsletter Data: Retained until you unsubscribe or request deletion.
  • User Accounts: Retained for as long as your forum/member account remains active.
  • Inquiries: Contact form messages are retained only as long as necessary to answer your request.

8. Your Legal Rights (UK GDPR) Under UK data protection laws, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal information (“right to be forgotten”).
  • Withdraw consent at any time where processing is based on consent (e.g., unsubscribing from emails).
  • Lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).

To exercise any of these rights, please contact us directly at melissa@solefulmother.co.uk

9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality. Any updates will be posted directly to this page with an updated revision date.